10.2. Accessible Design#
There are several ways of managing disabilities. All of these ways of managing disabilities might be appropriate at different times for different situations.
10.2.1. Coping Strategies#
Those with disabilities often find ways to cope with their disability, that is, find ways to work around difficulties they encounter and seek out places and strategies that work for them (whether realizing they have a disability or not). Additionally, people with disabilities might change their behavior (whether intentionally or not) to hide the fact that they have a disability, which is called masking and may take a mental or physical toll on the person masking, which others around them won’t realize.
For example, kids who are nearsighted and don’t realize their ability to see is different from other kids will often seek out seats at the front of classrooms where they can see better. As for us two authors, we both have ADHD and were drawn to PhD programs where our tendency to hyperfocus on following our curiosity was rewarded (though executive dysfunction with finishing projects created challenges)[1].
This way of managing disabilities puts the burden fully on disabled people to manage their disability in a world that was not designed for them, trying to fit in with “normal” people.
10.2.2. Modifying the Person#
Another way of managing disabilities is assistive technology [j13], which is something that helps a disabled person act as though they were not disabled. In other words, it is something that helps a disabled person become more “normal” (according to whatever a society’s assumptions are). For example:
Glasses help people with near-sightedness see in the same way that people with “normal” vision do
Walkers and wheelchairs can help some disabled people move around closer to the way “normal” people can (though stairs can still be a problem)
A spoon might automatically balance itself [j14] when held by someone whose hands shake
Stimulants (e.g., caffeine, Adderall) can increase executive function in people with ADHD, so they can plan and complete tasks more like how neurotypical people do.
Assistive technologies give tools to disabled people to help them become more “normal.” So the disabled person becomes able to move through a world that was not designed for them. But there is still an expectation that disabled people must become more “normal,” and often these assistive technologies are very expensive.
Additionally, attempts to make disabled people (or people with other differences) act “normal” can be abusive, such as Applied Behavior Analysis (ABA) therapy for autistic people [j15], or “Gay Conversion Therapy” [j16].
10.2.3. Making an environment work for all#
Another strategy for managing disability is to use Universal Design [j17], which originated in architecture. In universal design, the goal is to make environments and buildings have options so that there is a way for everyone to use it[2]. For example, a building with stairs might also have ramps and elevators, so people with different mobility needs (e.g., people with wheelchairs, baby strollers, or luggage) can access each area. In the elevators the buttons might be at a height that both short and tall people can reach. The elevator buttons might have labels both drawn (for people who can see them) and in braille (for people who cannot), and the ground floor button may be marked with a star, so that even those who cannot read can at least choose the ground floor.
In this way of managing disabilities, the burden is put on the designers to make sure the environment works for everyone, though disabled people might need to go out of their way to access features of the environment.
10.2.4. Making a tool adapt to users#
When creating computer programs, programmers can do things that aren’t possible with architecture (where Universal Design came out of), that is: programs can change how they work for each individual user. All people (including disabled people) have different abilities, and making a system that can modify how it runs to match the abilities a user has is called Ability based design [j18]. For example, a phone might detect that the user has gone from a dark to a light environment, and might automatically change the phone brightness or color scheme to be easier to read. Or a computer program might detect that a user’s hands tremble when they are trying to select something on the screen, and the computer might change the text size, or try to guess the intended selection.
In this way of managing disabilities, the burden is put on the computer programmers and designers to detect and adapt to the disabled person.
10.2.5. Are things getting better?#
We could look at inventions of new accessible technologies and think the world is getting better for disabled people. But in reality, it is much more complicated. Some new technologies make improvements for some people with some disabilities, but other new technologies are continually being made in ways that are not accessible. And, in general, cultures shift in many ways all the time, making things better or worse for different disabled people.